Phone: +1 (855) 558-7862 Fax: +1 (574) 538-2426. You have ascertained the spark is working, so if all else ok then the gas valve may be "stuck " shut. The pilot flame works so there is gas available to it and obviously the spark is working as the pilot flame comes on. I removed the front of the heater and the eye view glass and lighted the heater pilot no problem with a lighted taper. Good morning. We have changed the ignition battery according to instructions, but its still not working on gas, although the electric heating side is working. Sometimes if you listen very closely you can hear a very weak tic tic but the fire will not light. On some occasions, it has stopped, but … The Truma 5002 and it's similar siblings are fitted to most Classic Hymers. I am not an expert on gas or even Truma fires, but the things I would check first are, Is there gas getting to the fire? Old Truma Gas Heater not working. We have the original manual and following the checks suggested took out the two batteries and checked the voltage, they are fine at just over 1.5v. Shut down tried using the piezo igniter again. If we had the fire in our workshop we would initially short circuit the terminals that are connected to the switch in the gas valve. Basically, the ignitor for the gas side will not stop activating / clicking, regardless of what I do. We went to use our heater for the first time in a while, when turning the switch there was no ignition spark! After many years of good service, eventually they can refuse to light. After that I could not get the pilot to ignite. It worked fine until recently - however now it wont turn on fully. I have an annoying problem with my Truma Space Heater (my caravan is a 2009 model Swift Challenger). It can be installed flexibly in various positions – vertically or horizontally – and is suitable as the main heater in a van or an additional heater in larger vehicles. Problem must be with switch; anyone know how to get to switch to dismantle/replace? Contact Us Disconnected spark generator shorted out 2 pin connector and fire started. Compact heater for many uses: Truma VarioHeat heaters VarioHeat is an especially compact heater for caravans, motor homes and vans. Question my truma 3002 gas fire wont light .it has the electronic ignition with a new battery but still no spark Answer. The upshot was the automatic ignitor sort of doesn't work, but only sort of. Truma SL3002 Gas heater not sparking for ignition Had a couple of days in the New Forest in Maisie our 1986 Hymer B345 went to use the gas fire to take the chill off for she that must be obeyed for her shower , no ticking noise or sparking so no fire . I am getting a spark at the electrode. We have a Truma Trumatic SL 5002 gas heater and tried for the first time to operate it today. (does it need to be a big fat spark?) 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